Rules for using OmniPace, its Coach, training plans and connected services.
Updated: 9 October 2026
Operator and agreement
OmniPace is operated by BA Solutions, Łódzka 18A, 81-198 Rewa, Poland, Polish tax number PL5632427238. Contact: contact@omnipace.pro. Website: https://omnipace.pro.
These Terms apply to OmniPace accounts, training plans, coaching, calendar, analytics and any paid digital services offered in the app. By creating an account, you accept these Terms. The Privacy Policy describes personal data processing separately.
Who can use OmniPace
OmniPace is intended for adults aged 18 or older. You must provide accurate registration information and reasonably current training details. Keep account access secure and contact us if you suspect unauthorised access.
Compatible mobile software and internet connectivity are required for online functions. Connected services require compatible devices and separate authorisations.
Coach and training functions
OmniPace uses automated methods and artificial intelligence to suggest training sessions, explain progression, adjust plans, evaluate activity and help prepare for running, cycling, swimming, strength training and triathlon.
AI recommendations can be inaccurate or unsuitable and are not individually checked by a human coach. Users should review duration, intensity and targets before performing or exporting a workout. Training results, race times and improvement are not guaranteed.
Health and exercise risks
Physical activity involves inherent risks, including fatigue, injury, dehydration and overexertion. Users decide whether to start, modify or stop exercise with due regard to symptoms, experience, conditions and professional medical advice.
OmniPace is not a medical or rehabilitation service and does not provide emergency monitoring, diagnosis, treatment or individual medical clearance. Stop exercising when concerning symptoms occur and seek professional or urgent medical assistance when appropriate.
Connected data and devices
Heart-rate, HRV, sleep, pace, GPS, recovery and device data may be delayed, missing or inaccurate. Estimated training zones and load metrics are supporting indicators, not medical measurements.
External integrations are subject to their providers' conditions, permissions and availability. Disabling a connected service may stop future synchronisation but may not erase information previously imported into OmniPace.
Subscription and billing
Some services are free; other features may be offered through a paid subscription once purchases are enabled. Before any purchase, the application store checkout must show the actual price, taxes, billing period, renewal conditions, any trial and cancellation details. A nonfunctional purchase button or demonstration price is not an offer to charge you.
For Google Play subscriptions, users may manage renewal and cancellation in Google Play subscription settings. Uninstalling the application or deleting an account does not automatically cancel a store-managed subscription. Cancellation normally preserves paid access until the end of the billing period, unless mandatory law or the offer provides otherwise.
Withdrawal and refunds
Consumers who conclude a distance contract generally have a 14-day right of withdrawal unless a statutory exception applies. Simply opening an app or starting an ongoing service does not automatically waive that right.
If you explicitly request early commencement of an ongoing service and later withdraw, a proportional payment may apply where legally permitted and after the necessary information and declarations. Contact contact@omnipace.pro to exercise rights or use the appropriate store purchase assistance. Statutory rights prevail over store procedures.
Service conformity, complaints and updates
For complaints, contact contact@omnipace.pro or use the in-app form. Describe the issue, app version and requested solution; never send passwords or unnecessary health records. We respond to consumer complaints within the applicable statutory deadline, generally 14 days under Polish law.
Consumers retain statutory rights when the digital service does not conform to the contract, including correction, price reduction or termination under applicable conditions. We provide required digital-service and security updates during the legally required period.
Account termination and deletion
You may request deletion through Settings → Account → Delete account or by emailing contact@omnipace.pro from your registered address. We may verify your identity to protect your account. Deletion may not end a separately managed Google Play subscription.
Account data is deleted or anonymised where no longer needed, subject to valid legal retention duties and secured backup rotation. The Privacy Policy explains data rights and retention criteria.
Rules of use and intellectual property
Do not attack or reverse-engineer security mechanisms, access another account, interfere with the service or violate others' rights. You retain rights to content you submit and authorise its processing as necessary to provide features and under the Privacy Policy.
OmniPace software, branding, interface and owned materials are protected by intellectual property rights. You receive a limited personal right to use the app according to these Terms.
Changes and availability
Technical interruptions may arise from maintenance, security events or third-party outages. The Operator makes reasonable efforts to maintain service continuity.
Material changes to digital services and the Terms are implemented and communicated in accordance with consumer law and cannot remove vested mandatory rights. Changed personal-data purposes requiring consent are not authorised merely by continuing to use OmniPace.
Liability and applicable law
BA Solutions is responsible for providing the service in accordance with the agreement and applicable law. No individual training outcome, safe completion of a workout or uninterrupted external integration is guaranteed.
BA Solutions is not liable for consequences of independent user decisions where they are not legally attributable to the Operator. No provision excludes liability or consumer remedies that cannot lawfully be excluded. Polish law applies without depriving consumers of mandatory protection in their habitual residence.